ABOUT SEO.
1) Dispel the wrong notions of SEO outright.
Believe it or not, there are still those who believe that SEO “will generate sure sales of their products” as soon as you get the site back up and running. Now the problem here is that when they don’t get an increase in sales immediately, the least they can do is to call you a thief or something to that effect. So dispel them right away.
2) Tell your clients what they are buying…. Slowly.
Tell them what SEO is and what it is not. Don’t spew out jargon while explaining. Remember, these are people who don’t know SEO. So don’t go all out and start talking about Result Pages, redirects, keyword density. The idea here is to get the client understand what you are offering him by slowly getting into the details one by one.
a. Explain the Search Engine – So you start with search engines. Don’t even try to attempt to explain what algorithms are, as you would probably met with dazed looks. The best way to go about explaining search engines is by making it clear what they really are and how they arrive with such results, including the ranking. Once you’ve gotten past that hurdle, then it’s time to explain that each search engine is different from one another and that they return different search results.
b. Moving on to Links – “Aren’t these the ones you click on to get to another page?” Well, yeah, but when it comes to SEO, you also have to explain that these links are a factor when it comes to ranking your site on search engines. Now since you will be doing all the SEO work, you don’t have to go through all the topics regarding links. Once you have briefly explained in simple terms why links are important, then you can move on to the next topic which is…
c. Keywords – Quite a simple topic to discuss. Just explain the rudimentary principles behind keywords and how they work hand in hand with search engines. Also, put in the importance of keyword research just to give them an idea about another part of your job if ever they avail of your services.
3) Expect comparisons with traditional advertising
“So why should we avail of SEO services when we have ______ advertising? What would this increase in traffic do to us?” Now here is where it gets tricky. When we asked you earlier to dispel the wrong notions about SEO, it’s because SEO isn’t really an exact science. No SEO expert can really predict the increase in sales being on the top of search engines bring. So how is SEO different from the traditional advertising? With traditional advertising, the potential for generating revenue lasts only as long as the advertising does. In SEO, the effect on revenues goes on and on.
4) Know your audience
Your audience may not be knowledgeable about SEO, but they may be an expert on another field. The key here is to understand that SEO may be filled with jargons and terms, but at its core, it relies on tried and tested principles, the same principles used by traditional marketing. So research and find out what language they use. Try to find out how you can explain SEO using their language and before long, you’d be seeing them bobbing their heads, understanding the things you are talking about. And once they do understand what you are talking about, you are now ready to start talking about the services that you offer.
5) Provide Additional Resources
Create an SEO 101 primer that you’ll give out to new clients. It could be an ebook, video, or printed pamphlet. Make sure to include the following: what the clients should expect, a simplified overview of the working process, as well as additional services you provide. It also helps to provide the client with progress reports throughout the course of the SEO work as this lets them know how far the project has come. When presenting information, try to use easy-to-understand visuals rather than numbers. If you can, present case studies of previous work so that the client has a better idea of what to expect.
No comments:
Post a Comment